Perform insurance verification and benefits investigation using DrChrono EMR and payer portals to confirm eligibility, copays, deductibles and coverage.

Verified insurance eligibility and benefits for 20+ patients weekly to
ensure coverage prior to treatment.

Process and submit prior authorization requests to insurance providers, ensuring required documentation and clinical notes are included for approval.

Manage patient scheduling and rescheduling, update appointment
records, and maintain accurate patient documentation.

Transcribe provider dictation, apply appropriate medical codes, and
ensure accurate claim creation and submission.

Review and post 30–50 EOBs weekly, identify discrepancies, and assist in resolving billing issues while maintaining HIPAA compliance.